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Terms of Service for Our Online T-Shirt Store

Last Updated: November 17, 2025 Welcome to Marcus Ewing Solutions LLC, the trusted online T-shirt store operated via firstnym.com (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) explain the rules for using our clothing e-commerce website and purchasing products such as T-shirts and apparel. By accessing our Website or placing an order, you agree to these Terms.

1. Eligibility

To shop at our online T-shirt store, you must:
  • Be at least 18 years old or have parental/guardian consent.
  • Agree to these Terms and comply with all applicable U.S. laws.

2. Account Registration & Security

When creating an account on our clothing e-commerce website:
  • Provide accurate and updated details.
  • Keep your login credentials secure.
  • Take full responsibility for all purchases and activity on your account.

3. Products & Orders

All T-shirts, clothing items, and accessories are subject to availability. Product descriptions, images, and sizing charts are provided to help you shop confidently, but colors may vary due to screen settings. We reserve the right to cancel orders if stock runs out, there are pricing errors, or suspected fraudulent activity.

4. Pricing & Payment

All prices are shown in USD and include applicable taxes. Payment options include available methods at checkout. By checking out, you authorize us to charge your payment method in full, including shipping fees.

5. Shipping & Delivery

We aim to make your T-shirt shopping online simple and reliable. Orders are processed within [X business days]. Delivery times depend on your location and chosen shipping method. Shipping costs are calculated at checkout. We are not responsible for carrier delays or events beyond our control.

6. Return & Refund Policy for T-Shirts

We want you to shop with confidence at our online clothing store.
  • 30-Day Return Window: Return eligible items within 30 days of delivery.
  • Condition: Items must be unworn, unwashed, and in their original packaging with tags attached.
  • Refund Method: Refunds are processed to your original payment method within 14 business days after approval.
  • Return Shipping: Customers cover return shipping costs unless the product is defective or incorrect.
  • Exchanges: Only defective or wrong-size shipments are eligible. For size/style changes, return the item and place a new order.
See our full Return & Refund Policy here for details.

7. Intellectual Property

All Website content, including T-shirt designs, graphics, product descriptions, and logos, is protected by U.S. copyright and trademark law. You may not copy, sell, or distribute our content without permission.

8. Limitation of Liability

Our clothing e-commerce business is not responsible for indirect or incidental damages (such as lost profits), issues caused by misuse of our products, or liability beyond the price you paid for the product.

9. Electronic Communications Consent

By shopping on our Website or providing your email, you agree to receive communications, including order confirmations, shipping updates, and promotional offers. You may unsubscribe from marketing emails at any time.

10. Governing Law

These Terms are governed by the laws of the State of Illinois, USA.

11. Dispute Resolution

Contact us at support@firstnym.com to resolve disputes informally. If not resolved, disputes will be handled through binding arbitration under the American Arbitration Association. Class action and jury trial rights are waived.

12. Modifications

We may update these Terms at any time. Updates are effective once posted with a new “Last Updated” date. Continued use of our Website means you accept the updated Terms.

13. Contact Information

For questions, returns, or support, contact us at: Marcus Ewing Solutions LLC 1618 W Geneva Rd, Peoria, IL 61615, United States Email: support@firstnym.com Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)
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